There is always help…

There’s always a person or organization that can help you… no matter what it is that you need. Here’s a list of links to resources that can assist you as you work to make the connections you need to manage the changes in your life.

If you need 24-Hour Phone Support:

Substance Abuse and Mental Health Services Administration (SAMHSA)
Disaster Distress Helpline: 1-800-985-5990 (English/Spanish); TTY: 1-800-846-8517

If you need a 24-hour Crisis Text Line:
Text GOT5 to 741741 to Connect with a Crisis Counselor, Free 24/7 support

Suicide Prevention Lifeline:

1-800-273-TALK (8255) for English; 1-888-628-9454 for Spanish

Interpersonal Violence (i.e. Domestic Violence) has been an experience of many New Yorkers through the COVID-19 pandemic due to isolation, distress, and more. Reach out to the NYS Coalition Against Domestic Violence Distress Hotline 1-800-942-6906

New York Forward:

Stay up to date on New York’s COVID-19 Micro-Cluster Strategy…

For cluster guidance or to find COVID-19 hot spot zones by address, go to

Most recent numbers… Interested in your counties most up-to-date Covid-19 data? Find your county here

Know your rights… This pandemic affects us all and you’re not alone. If you’re facing hardships due to your employer, insurance, landlord, or price gouging. You have rights to protect you during these times, find out more at

Covid-19 Assistance:
  • You can call NY Project Hope’s Emotional Support Helpline at 844-863-9314 to talk with trained crisis counselors. They are there to listen, support and offer referrals from 8 a.m. to 10 p.m., seven days a week.
  • The CDC’s guidance on what to do if you think you are sick with COVID-19 and/or caring for someone.
  • Protect yourself from the Coronavirus with guidance from the NYS Department of Health Coronavirus Hotline and call their hotline for updates on travel advisories and more at 1-888-364-3065
  • The Mayo Clinic discusses the significance of COVID-19 and Your Mental Health.
  • The COVID-19 pandemic has left many New Yorkers feeling stressed. Learn about more about resources provided by NYS Office of Mental Health COVID-19 Resources.
COVID-19 Vaccine:

Want to learn more about the vaccine? Get the facts at NYS COVID-19 Vaccine

Family Assistance:
Financial Assistance:
Health Insurance Assistance:

NY State of Health continues to serve as a safety net for people who need coverage during the pandemic.  New Yorkers will qualify for Medicaid, Child Health Plus or the Essential Plan due to loss of income/employment or reduced wages. Those qualifying for these programs can enroll year-round. Learn more here.

General Assistance:
Assistance for New Yorkers:

NY Project Hope is here to support New Yorkers with the emotions, challenges, and uncertainties of COVID-19. We know many people have questions surrounding the vaccine or the vaccination process and we hope these sites will help to answer some of your questions and concerns.

If you would like to talk to a trained crisis counselor about how you are feeling during COVID-19, please call our Emotional Support Helpline any day of the week between 8am and 10pm, 1-844-863-9314. You can also use the click-to-call button on the upper-right corner of our homepage to be directly connected. The call is free, confidential, and anonymous.

Am I eligible for the vaccine?
Where can I get the vaccine?

COVID-19 Vaccine Resources:

COVID virus basics: COVID-19 basics – Harvard Health

Vaccine information: COVID-19 Vaccines | CDC

Moderna vaccine fact sheet: Moderna COVID-19 Vaccine EUA Fact Sheet (

Pfizer vaccine recipient fact sheet: Pfizer-BioNTech COVID-19 Vaccine EUA Fact Sheet (

Want to learn more about the vaccine? Get the facts at NYS COVID-19 Vaccine

Already Vaccinated?

People are considered fully vaccinated:

  • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine

If it has been less than 2 weeks since your 1-dose shot, or if you still need to get your second dose of a 2-dose vaccine, you are NOT fully protected. Keep taking all prevention steps until you are fully vaccinated.

Learn More

There is always help…

New York Project Hope
Crisis Counselor Portal
New York Office of Mental Health
Provider Portal

Emotional Support Helpline

Talk to a crisis counselor:

Call: 1-844-863-9314

Confidential • Anonymous • Free

8am-10pm / 7 days