There is always help…

There’s always a person or organization that can help you… no matter what it is that you need. Here’s a list of links to resources that can assist you as you work to make the connections you need to manage the changes in your life.

If you need 24-Hour Phone Support:

Substance Abuse and Mental Health Services Administration (SAMHSA)
Disaster Distress Helpline: 1-800-985-5990 (English/Spanish); TTY: 1-800-846-8517

If you need a 24-hour Crisis Text Line:
Text GOT5 to 741741 to Connect with a Crisis Counselor, Free 24/7 support

24-Hour Support for Deaf or hard of hearing American Sign Language users:
The national Disaster Distress Helpline (DDH) is now offering direct crisis counseling and support for Deaf or hard of hearing American Sign Language users via a dedicated videophone option. Disaster survivors and responders can connect with trained DDH crisis workers fluent in ASL by dialing 1-800-985-5990 from a videophone-enabled device or via an “ASL Now” link which can be accessed at  The service is available 24/7, free of charge.

Suicide Prevention Lifeline:

1-800-273-TALK (8255) for English; 1-888-628-9454 for Spanish

Interpersonal Violence (i.e. Domestic Violence) has been an experience of many New Yorkers through the COVID-19 pandemic due to isolation, distress, and more. Reach out to the NYS Coalition Against Domestic Violence Distress Hotline 1-800-942-6906

New York Forward:

Stay up to date on New York’s COVID-19 Micro-Cluster Strategy…

For cluster guidance or to find COVID-19 hot spot zones by address, go to

Most recent numbers… Interested in your counties most up-to-date Covid-19 data? Find your county here

Know your rights… This pandemic affects us all and you’re not alone. If you’re facing hardships due to your employer, insurance, landlord, or price gouging. You have rights to protect you during these times, find out more at

Covid-19 Assistance:
COVID-19 Vaccine:

Want to learn more about the vaccine? Get the facts at NYS COVID-19 Vaccine

Family Assistance:
Financial Assistance:
Health Insurance Assistance:

NY State of Health continues to serve as a safety net for people who need coverage during the pandemic.  New Yorkers will qualify for Medicaid, Child Health Plus or the Essential Plan due to loss of income/employment or reduced wages. Those qualifying for these programs can enroll year-round. Learn more here.

Federal law has changed through the American Rescue Plan Act, and more tax credits are now available to New Yorkers who buy a health plan through NY State of Health. Click here to learn more.

General Assistance:
Assistance for New Yorkers:

NY Project Hope is here to support New Yorkers with the emotions, challenges, and uncertainties of COVID-19. We know many people have questions surrounding the vaccine or the vaccination process and we hope these sites will help to answer some of your questions and concerns.

If you would like to talk to a trained crisis counselor about how you are feeling during COVID-19, please call our Emotional Support Helpline any day of the week between 8am and 10pm, 1-844-863-9314. You can also use the click-to-call button on the upper-right corner of our homepage to be directly connected. The call is free, confidential, and anonymous.

Am I eligible for the vaccine?
Where can I get the vaccine?

COVID-19 Vaccine Resources:

COVID virus basics: COVID-19 basics – Harvard Health

Vaccine information: COVID-19 Vaccines | CDC

Moderna vaccine fact sheet: Moderna COVID-19 Vaccine EUA Fact Sheet (

Pfizer vaccine recipient fact sheet: Pfizer-BioNTech COVID-19 Vaccine EUA Fact Sheet (

Want to learn more about the vaccine? Get the facts at NYS COVID-19 Vaccine

Already Vaccinated?

People are considered fully vaccinated:

  • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
  • 2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine

If it has been less than 2 weeks since your 1-dose shot, or if you still need to get your second dose of a 2-dose vaccine, you are NOT fully protected. Keep taking all prevention steps until you are fully vaccinated.

Learn More

There is always help…

New York Project Hope
Crisis Counselor Portal
Provider Portal
Community Partnerships
New York Office of Mental Health

Emotional Support Helpline

Talk to a crisis counselor:

Call: 1-844-863-9314

Confidential • Anonymous • Free

8am-10pm / 7 days